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Feature

TIER ONE: Where the Action Is

By Joe Scarry

Trickle-down
Consumer-Driven
Gatekeepers
Value-Add

An article in today's New York Times crystallized for me the way in which Tier One auto suppliers have now become the most powerful (and pivotal) gatekeepers in the new global economy. The article describes how the French auto parts maker, VALEO, balances the demands of its end-user market -- the example cited was a demand by Chrysler for price reductions on parts averaging 5% -- and the risks & opportunities in its own supply chain, particularly "shifting manufacturing out of high-cost regions like North America and Western Europe and into Asia and Eastern Europe." The NYT article alluded to a "trickle-down effect" -- from automaker to Tier One supplier to subcontractors.

Trickle-down -- Three observations need to be made up front. First, there are no good guys or bad guys in this situation. The "trickle-down effect" really starts with the consumer; in the auto industry, everything people do is aimed at getting a consumer to buy a car. Chrysler, with its demand for 5% reductions, as well as its mergers and layoffs and whatnot, is just trying to put itself in a position to deliver cars at a profit. And if anyone needed a reminder that juggling the consumer demand situation is tricky, reports of new car sales, announced yesterday, showed sales sharply UP in December, 2000!

Consumer-Driven -- It's the consumer's prerogative to buy in fits and starts; automakers and parts suppliers have the prerogative to choose their mode of response. Which brings us to the second point: auto components makers are pretty good at choosing responses that help them maintain and increase profitability, in good times and bad. The article on Valeo made this quite clear: Valeo is eliminating 1,000 jobs. It eliminated 1,500 jobs LAST year as it shifted production to lower-cost regions. In 2000, Valeo's net income fell 35%. YET VALEO'S PROFITS ROSE IN 2000 -- UP 18%!

Gatekeepers -- Finally, it should be observed that the auto industry is far from the first to be placed in this gatekeeping position by the consuming public. It really all started two decades ago, when discount merchandisers of light consumer manufactures -- e.g. Walmart -- responded to consumer demand by searching out "good" quality products at "value" prices from suppliers across the globe. They began sourcing everything from beach balls to CD players -- in effect becoming the gatekeepers of a historically unprecedented transfer of value, in ALL directions, among world countries.

Value-Add -- Of course, beach balls are one thing, and ball joints are another. Sourcing "good" quality at "value" prices is an immensely more complex undertaking in the auto industry than in discount merchandising. (Related news item: AP reported today that Mitsubishi Motors "acknowledged that it had hidden complaints about possible defects, like failing brakes, fuel leaks, and malfunctioning clutches, for more than 20 years.") But that's a topic for another day. The point is: you get to be a gatekeeper in today's economy by an unwavering focus on one mission: ADDING VALUE. Dealer and retailers have to bring value to consumers. Automakers have to put maximum value into the cars they deliver to dealer lots. Tier Ones have to scramble to provide the best value in each module. And so on up the line, with their subcontractors.

So . . . did YOU add value today?

   
   
 
 


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